For questions about an existing order (including
payment, shipping, and returns request) and all general inquiries, please email
us at [support@shoprebelles.com]. Include your order
number, your name on the order, and any relevant information about your issue.
Our operating hours are Monday - Friday: 9am-5pm PST. If you contact us on
weekends, our team will get back to you on Monday.

For the quickest response time, please email us at [support@shoprebelles.com].

Rebelles accepts returns within 7 days of receiving your order, in case of a defective or incorrect item. If the size doesn’t fit, we offer exchanges only — no refunds — provided that:

• The original hangtag is still attached to the product
• The item is unworn and unwashed It is returned in its original packaging
• The product is free of stains, signs of wear, or damage We reserve the right to refuse any return or exchange that does not meet these conditions.

⚠️ For hygiene reasons, any underwear tried on without a protective layer or showing signs of use cannot be returned or exchanged.

To initiate a return or request an exchange, please email us at support@shoprebelles.com with your order number.

Once an order has been placed on our website, we are
unable to modify or cancel the order for any reason, including adding discount
codes after your order is placed. If you accidentally place an order, we cannot
guarantee cancellation before shipment. Please refer to our Return Policy and
process a return if your purchase meets the eligibility requirements. Final
Sale items will not be accepted under any circumstances.

All prices displayed on our website are in U.S.
dollars. While we make every effort to ensure that all prices are accurate,
errors may occur. If an error in pricing is found after you have placed an
order, we will contact you to reconfirm your order at the correct price or to
cancel it. Rebelles accepts Visa, MasterCard, and American Express. Your credit
card will be charged only after we have verified your card details, received
authorization, confirmed stock availability, and your order is ready to be shipped.

Rebelles charges sales tax on items delivered to
California addresses, as required by law. By purchasing goods from Rebelles,
you agree that the offer and sale of those goods take place in, and will be
governed by, the laws of the State of California. Any legal or equitable claim
against Rebelles arising from your purchase must be brought in the state or
federal courts located in California.

You may choose to receive our newsletter to stay
informed about new products, trends, promotions, and special offers. You do not
need to register on our site to receive these updates. You may unsubscribe at
any time by clicking the unsubscribe link at the bottom of the email.

If you created an account on shoprebelles.com and forgot your
password, click on 'Forgot your password?' on the login page. Follow the
instructions to reset your password via the link sent to your registered email
address.

All features, content, specifications, and prices of
products described or depicted on this website are subject to change at any
time without notice. We make every effort to display the attributes of our
products accurately, including colors; however, the actual color you see may
vary depending on your device. All products are subject to availability. Once
an order is placed, you will receive an email confirmation with your order
details. Upon approval and shipment, you will receive a tracking number and a confirmation
email.

Rebelles reserves the right to limit product
quantities or discontinue products at any time. Items in your shopping cart are
not reserved and may be purchased by other customers until your order is
completed. Our goal is to ship your purchase as quickly as possible. Orders
within the U.S. will be shipped on business days (Monday through Friday,
excluding holidays). Processing time is one to two business days if the
merchandise is in stock. 

For any other questions or support, feel free to reach
out at [support@shoprebelles.com].